Accessibility Statement

1. Our Commitment

GSCGS Carpet Cleaning Service LLC is committed to ensuring that our website, gscgs.com, is accessible to all users, including those with disabilities. We believe that all people deserve equal access to information and services, and we are dedicated to providing an inclusive digital experience.

Our accessibility efforts are guided by the following standards and legal frameworks:

• Web Content Accessibility Guidelines (WCAG) 2.1, Level AA — the international standard for web accessibility published by the World Wide Web Consortium (W3C)
• Americans with Disabilities Act (ADA), Title III — prohibiting discrimination on the basis of disability in places of public accommodation, which federal courts and the DOJ have applied to websites
• Section 508 of the Rehabilitation Act — where applicable
• Nevada Revised Statutes § 651.070 et seq. — Nevada equal accommodation provisions

2. Conformance Status

We are working toward WCAG 2.1 Level AA conformance. Our current implementation includes:

3. Known Limitations

While we strive for full WCAG 2.1 AA conformance, some content may not yet meet all accessibility standards. Known areas we are actively working to improve:

• Some third-party embedded content, including embedded maps and any future payment widgets, may have limited accessibility that is outside our direct control
• Video content may not yet have full captions or audio descriptions
• Some PDF documents linked from the site may not be fully tagged for screen reader accessibility

We are committed to addressing these limitations on an ongoing basis. If you encounter a specific barrier, please contact us and we will prioritize a fix.

4. Assistive Technology Compatibility

Our website is designed to be compatible with the following assistive technologies:

• Screen readers: NVDA, JAWS, VoiceOver (macOS/iOS), TalkBack (Android)
• Screen magnification software: ZoomText, built-in browser/OS zoom
• Voice control software: Dragon NaturallySpeaking, Voice Control (macOS/iOS)
• Keyboard-only navigation
• High-contrast and dark/light mode browser settings
• Reduced motion settings (we honor the prefers-reduced-motion media query)

5. Alternative Access to Services

If you are unable to access any information or service on our website due to a disability, we are committed to providing equally effective alternative means of access. Please contact us by:

We will provide requested information in an accessible format or assist you in completing a service request via phone or email, at no additional charge.

6. ADA Compliance and Non-Discrimination

In accordance with Title III of the Americans with Disabilities Act (42 U.S.C. § 12181 et seq.) and applicable guidance from the U.S. Department of Justice, GSCGS Carpet Cleaning Service LLC does not discriminate against individuals with disabilities in the provision of its services. We provide reasonable modifications to policies, practices, and procedures when necessary to afford equal access to our services.

We also comply with applicable provisions of Nevada Revised Statutes Chapter 651 (Equal Treatment in Places of Public Accommodation) to the extent applicable to our business operations.

7. Feedback and Reporting Accessibility Issues

We welcome your feedback on the accessibility of our website. If you encounter an accessibility barrier, please let us know:

• Email: info@gscgs.com — include “Accessibility” in the subject line
• Phone: (702) 845-3118

Please provide:

• A description of the accessibility barrier you encountered
• The web address (URL) of the page where you experienced the issue
• The assistive technology you were using (if applicable)
• Your contact information so we can follow up

We will acknowledge your message within 2 business days and aim to resolve confirmed accessibility issues within 30 days.

8. Formal Complaint Process

If you are not satisfied with our response to an accessibility concern, you may file a complaint with the following agencies:

• U.S. Department of Justice — ADA Information Line:
  Phone: 1-800-514-0301 (voice) / 1-800-514-0383 (TTY)
  Website: ada.gov
• Nevada Equal Rights Commission:
  detr.nv.gov

9. Ongoing Efforts

Accessibility is an ongoing commitment, not a one-time checkbox. We regularly:

• Review new and updated content for accessibility compliance
• Test our website with automated accessibility tools
• Incorporate accessibility requirements into our development workflow
• Update this statement when our practices change

10. Contact Us